Refund policy

Refund Policy – Santan Shop

We want you to love what you buy from us.

Returns

  • Items can be returned within 7–14 days of delivery
  • Items must be unused and in original packaging

Non-Returnable Items

  • Used products
  • Damaged items caused by misuse

Refunds

  • Once we receive and inspect your return, we will notify you
  • Approved refunds are processed within 5–10 business days

Exchanges
We only replace items if they are defective or damaged.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective.

Contact Us
Email: kuetchekakokristanryan@gmail.com